05 Service

Marketing automation for dentists

SMS and email follow-up that turns patients you’ve already paid for into bookings and wakes up a sleeping patient base.

The cheapest new patient is often one you already have. Your patient system holds hundreds of patients who have not been in for a long time, and every enquiry that is not followed up is money down the drain.

Marketing automation puts follow-up on autopilot: reminders, reactivation of sleeping patients and fast replies to new leads, without anyone at the clinic having to remember.

Sound familiar?

Patients who have not been in for two years are never contacted.
New enquiries sit for a few hours, and by then they have booked somewhere else.
Follow-up depends on a busy reception remembering it.

What you get

Reactivation of sleeping patients

An SMS and email campaign that brings back patients you already have in your records.

Fast response to new leads

Automatic follow-up in the minutes after an enquiry, when the chance of a booking is highest.

Reminders and recalls

Automatic reminders that reduce no-shows and keep the appointment book full.

Low-threshold offers

The right offer to the right patient, timed automatically for when it suits.

Tracking of every campaign

You see how many bookings each send actually produces.

Safe and compliant

A setup that follows the rules on consent and privacy.

How I work

01

Review

I look at your patient records and find the easiest money: sleeping patients and leads that are leaking away.
02

Setup

Flows for reactivation, response and reminders are built and connected to your channels.
03

Optimisation

I measure bookings per send and fine-tune the copy, the offer and the timing.

Result

More appointments filled by patients you already have: the cheapest growth a clinic can get. The follow-up happens by itself, every time.

Frequently asked questions

What is “reactivation”?

A campaign that contacts patients who have not been in for a while, with a low-threshold offer to come back. It is often the first thing I set up.

Isn’t sending SMS annoying for patients?

Not when it is relevant and infrequent. A friendly reminder about a postponed check-up feels like good service, not spam.

Do I need new systems?

Usually not. I build on top of what you have, or connect a simple solution that talks to your patient system.

Does this comply with privacy rules?

Yes. I always set up consent and unsubscribe correctly, in line with the rules.

Let’s look at your clinic’s numbers together

A free 30-minute strategy call with no obligation. You get concrete actions, whether or not we end up working together.

Book a free strategy call

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